No-Show Policy and Lateness Policy:
In order to provide efficient services to all patients, Yorkville Naturopathic Clinic strictly enforces a fee for any no-show or late patients. This ensures that we can provide quality, timely services to all patients as efficiently as possible. If it is your first time utilizing a service, please arrive early to fill out any necessary forms.
We require 24-hour notice for all canceled or re-scheduled appointments to avoid incurring a no-show fee. Canceled or rescheduled appointments must be done during regular business hours with one of our friendly staff. We are unable to accept such requests via answering service or email.
If you book within the 24hour time frame, the policy is in effect immediately.
All appointments will end at the scheduled time so that we may serve the next patient at their scheduled start time.
Due to the high volume of demand for medical services, Latecomers may be required to re-schedule for the same or a later day and appropriate charges for the late or missed appointment may apply.